We
Mudu Company Limited is limited liability Company with registration number 140710059. We do debt collection, auction and real estate.Contact us
ABOUT US
MUDU COMPANY LTD Is the debt management company, among other services, we are doing debt collection, realization of immovable assets, repossession of movable assets and auction. our company is linked with legal firm for most effective recoveries measures.
Our Values
1.Client centricity. Our esteemed clients stand as an important pillar for survival of our business, we give them first priority in anything that we do in our company.
Integrity: our team is well built up by people who are honest, sincere, fair and transparent, As ambitious team we care much about our brand.
Dignity: By respecting each other we are creating a better environment for our staff to utilize their full potential in delivering nice work to our clients
Excellency: we highy observe quality in our services and we trust high standards are the way of life, we can not hesitate to provide the best to our clients.
Courage: we make sure any debtor fulfills his/her responsibility without hesitating we face any one confidently.
Team work: Unity is always powerful, we have different levels of thinking and talents by combining them all, we are able to come out with solution to any problem.
OUR MISSION
Dedicated and Commited to be the leading Tanzanian company in providing debt management services.
OUR VISION
preferred recoveries solution in Tanzania.
OUR PROMISE
- Meeting numbers; Based on nature of the accounts company and client will agree each other on the target and our team will work smartly to hit an agreed target.
- Fast Turn-around time; Our team wil respond quickly on any matter raised by a client same applies to debtor
- Availability; Mudu staff will be ready available to serve clients.
- Sensitivity and proactivity; Any sensitive matter will be attended as quickly as possible and ensure whatever we do, we do it watchfully
PROJECT MANAGEMENT & ADMINISTRATION
Our Project team structure outlining staff that will be involved in the execution of the assignment is depicted in a diagram below. We will ensure that all policies under our administration are properly managed with little assistance from our client.
Organization Structure
Organization structure above and a service delivery schedule shall be refined and agreed with the client management at the inception of the and shall be binding on us throughout implementation of the Contract.
The size of teams, collection managers and collection officers will depend on the number of accounts based on the agreed Accounts per Collector Ratio.
OUR TEAM
FRANCIS NGAILO
FOUNDER AND CEOWorked at Stanbic Bank head office as a credit collection officer for three years, also two years experience in Credit evaluation.
HENRY W MGALLAH
LEGAL DIRECTOR AND COMPANY SECRETARYLL.B (Hons.)(UDSM),then he went law school.is an Advocate of the High Court of Tanzania has been practicing law since 2015. Director at MUDU ATTORNEY
MR.STANLEY ZAMBI
AUCTION CONSULTANTDirector of ndesheli auction mart and court brocker for more than ten years.
NTONSITE MWAMLIMA
HEAD OF IT,Experienced Software Developer, commited to deliver quality Solutions. Experience of 3 years in Banking Industry
RICHARD MASSAWE
LEGAL CONSULTANTLL.B (Hons.)(UDSM),then he went law school.is an Advocate of the High Court of Tanzania, Is practicing law at Dexter attorney. Director at MUDU ATTORNEY.
MR. EMMANUEL NGOBOLA
HEAD CALL CENTRE,Bachelor degree of insurance (IFM). Has 5 years’ experience in call center worked with Vodacom as a call center agent, also worked with sportpesa.
MR. NTULI GILBERT
HEAD FINANCECPA holder, Bachelor degree of petroleum geoscientist (UDSM), has been hired as contactor to various companies.
MR. EDWIN SHAYO
REPOSSESSION AND AUCTION MANAGERBachelor degree of science in taxation (IFM).Worked with Stanbic bank for 3 years as a recovery and rehabilitation officer.
Mr. ZABURI JUMANNE
MANAGER DEBT COLLECTIONBachelor degree in community development(CDTI). Prior to join our company he worked with stanbic bank for three years as a collection officer.
MR. TIMOTH ISAYA
ACCOUNTANTBachelor degree in Accountancy(TIA). Prior to join our company he worked with selcom plc in a customer care department. Timoth is also collection officer.
MR. CLAUD MASHAKA
DEBT COLLECTION OFFICERBachelor Degree in human resource (Mwalimu Nyerere university). Worked with Topher Micro credit for one year as credit and recoveries officer.
Our Services
We highly observe quality in our services and we trust high standards are the way of life and therefore we can not hesitate to provide the best to our esteemed clients.
DEBT COLLECTION
We provide debt collection services to banks business and individuals. In bad economic situations when money circulation going down borrowers fail to service their loan in agreed terms and conditions therefore lenders rely on the services of experts for their debt recovery.
Auction and Selling of properties
We are advitising to the public different properties like house, car, movable and immovable assets as provided by a client we take bid then we sell to the highest bidder we do this in an open way.we also sell properties in a normal way under private contracts.
Tracing & Tracking
Our company is using different platforms so as to identify physical address for uncontactable debtor, We also track assets.
Repossession & Reliazation
We carry on activites of repossession for movable assets and realization for immovable assets
Our Approach
OUR APPROACH FOR DEBIT COLLECTION
The below approaches are guidelines on how we start the collection on a Past Due Bill. When placing a claim you can choose how we start the collection process
Code 1 Soft Approach: We place phone calls & send demand letters to the debtor, in order to make the debtor aware there is a collection problem and that a third party is now involved. It is a slap on the wrist and a "Let's get this paid up right away." In a lot of cases this approach is all that is needed to get this matter resolved.
Code 2 Strong Approach: We then place phone calls, physical visits and send strong demand letters indicating serious action will be taken if the debt is not retired right away. There will be a sense of urgency in getting this account promptly paid.
Code 3 Action Approach: Additional phone calls and special correspondence will be sent. We will let the debtor know we have our legal department in the debtor’s area (if out of Dar es Salaam) and are prepared to forward to the court if they refuse to respond.
Code 4 Litigation: If all of the above efforts fail to collect your account, we will consult with you to see if it would be feasible to sue the debtor. If a suit seems appropriate, our attorney will submit suit requirements for your approval.
OUR APPROACH FOR AUCTIONING
If the debtor fails to fulfil responsibility amicably, the company will left nothing rather than proceeding with auction of the property that serving as a security of the loan
Code 1 Newspaper advertisement: The company will advertise the defaulters property in any of the local newspaper . The advertisement will be as a notice to the defaulter as for him/her within 14 days to repay the debt
Code 2 Notice to local government and defaulter: The company will serve the notice to the local government and defaulter to inform them on the auction that is going to be done.
Code 3 Information letter to the district commissioner: The company will serve the district commissioners office with a letter informing the about the defaulted loan and the auction on the property that secured the loan
Code 4 Public advertisement and announcement: After finishing all the above procedures, the company will advertise and announce in public about the auction of the defaulted loan and the auctioning of the property that secured the loan.
Our Business Partners
Contact Us
Address
MUDU COMPANY LIMITED,
2nd FLOOR SAMAKI WABICHI HOUSE, MBEZI BEACH
NEW BAGAMOYO ROAD,
P.O.BOX 79103
DAR ES SALAAM.
Email Address